I'm located on the Central Coast, NSW, Australia

Please contact me via the contact form or via email: info@mimihandmadebaskets.com.au

Please make sure to check junk/spam mail. I try to reply to any order enquiries within 1-3 business days. 

Yes, all items are handmade by me on my store.

Although I am trying to have stock ready to ship most items are made to order.

Of course! Please contact me to discuss a custom order.

Spot clean with a wet cloth or hand wash only is recommended. No tumble dry. 

Made to order items may take up to 1-2 weeks to be made but for urgent orders you have 2 options:

1. Choose Express Post at checkout (please note that it may still take more than a week for your order to be made)
2. Contact me to discuss further (overtime fees apply)

Ready to ship items: within 2 business days

Made to order items: usually 1-2 weeks

Absolutely! Please contact me before placing your order.

Tracking is included on most orders, please make sure to select tracked postage at checkout. You can find the tracking number in your emails from me after the item is sent (check junk mail) or contact me if you are having trouble locating it. Please note: Untracked envelope shipping is available for some orders and does not include tracking. 

If you have any issues with your order please contact me via email: info@mimihandmadebaskets.com.au

Also be sure to check your junk emails regularly in case my response ends up there! 

I allow cancellations as long as it hasn’t been shipped and it's not a custom order that I’ve already started.

Yes, I ship worldwide. If you can’t checkout with your country please contact me. 

Please contact me as soon as possible to change your address. Once the order is posted I cannot change the label.

Domestic shipping ranges from $4-$12. I also offer free domestic shipping over $150

Express shipping is available at checkout

International shipping is around $17-$25 AUD depending on the destination country.

International orders may be subject to customs fees, including duties and tariffs, which are the responsibility of the customer. These charges are determined by the destination country and are beyond MIMI Handmade’s control. Any applicable fees must be paid by the customer upon delivery or collection. Orders that have been refused and returned due to unpaid fees will not have shipping costs refunded.

Below are estimated times only once the order has been marked as dispatched. Delays may occur which are out of my control. 

Australia: After your order is marked as shipped you should expect your envelope or parcel to arrive within 1-14 business days.

Worldwide: Generally orders take 2-6 weeks once shipped. Most orders do arrive around the 2-3 week mark. 


For more information please visit our shipping policy

If the product is unused and in resellable condition I do accept returns however the customer has to pay for return shipping and the original shipping fee will not be refunded. For more information please check our return policy

Please contact me I’m more than happy to help if there is an issue with your order